web 2.0 conference notes

ajax
analytics
definitions
development
frameworks
gadgets-widgets
gurus
mashups
mobile
rich internet apps
services
social network
syndication
targeting
user generated content
CATEGORY	DESCRIPTION						SITE
ajax		Visual book finder pointing to Amazon			amaztype.tha.jp
ajax		Presentation in PPT format on AJAX			seemless
ajax		Up close and personal with Jesse James			rich applications
ajax		Latest reported crimes mashup site			Chicago Crime
ajax		brings back crawlability to flash apps			Dojo Toolkit
ajax		Google Maps						Google Maps
ajax		eBay sneaker content remixed				Kicksfinder
ajax		graphical housing rental/purchase app			Housingmaps.com
ajax		real estate valuations					Zillow
ajax		Interesting AJAX theory discussion #1			AJAX
ajax		Interesting AJAX theory discussion #2			user programmable services
CATEGORY	DESCRIPTION						SITE
analytics	Sharing the web's click data				Compete
analytics	Website traffic comparisons on steroids			Statsaholic
analytics	Upload and explore data, merge with govt sources	Swivel
analytics	mining the blogosphere for market intelligence		Umbria
CATEGORY	DESCRIPTION						SITE
definitions	definition of network effects				Network effects
definitions	Web 2.0 as defined by Tim O'Reilly 			harnessing collective intelligence
CATEGORY	DESCRIPTION						SITE
development	Plugin to Yahoo's applications				Yahoo interface library
development	Build web apps easy and don't worry about the hosting	Coghead
development	Open source content management platform			Drupal
development	Latest list of popular open APIs			open APIs
development	World's first online mashup builder			Kapow
development	World Wide Web consortium				standards
development	Create, build, deploy web apps quickly without overhead	Zimki
CATEGORY	DESCRIPTION						SITE
frameworks	The Django web application framework			Django
frameworks	Open source AJAX frameworks with server-side java 	frameworks
frameworks	Web application framework				Rails
CATEGORY	DESCRIPTION						SITE
gadgets-widgets	Content-specific advertising by Google			Google AdSense
gadgets-widgets	Windows Live Gallery of widgets				Windows Live Gallery
gadgets-widgets	Neat plugins for your website or blog			Google Gadgets
gadgets-widgets	Your digital life in one place: blogs, news, podcast	NetVibes
gadgets-widgets	The world of widgets at your fingertips			WidgetBox.com
gadgets-widgets	Tools and tech to rapidly create, and deploy portlets	Portlet Factory
CATEGORY	DESCRIPTION						SITE
guru		Guru Dion Hinchcliffe's company				Dion Hinchcliffe
guru		Guru Stowe Boyd's website				Stowe Boyd
CATEGORY	DESCRIPTION						SITE
mashups		browser-based canvas used to create simple mash-ups	QEDWiki
mashups		Blog on latest mashups and mashup technologies		social networking software
mashups		Hundreds of mashups for fun and profit			mashups
CATEGORY	DESCRIPTION						SITE
mobile		Broadcast your SMS to let friends know how you are	Jaiku
mobile		Brings mobile search to everyone			TellMe
mobile		Broadcast your SMS to let friends know how you are	Twitter
CATEGORY		DESCRIPTION					SITE
rich internet apps	Timer and report generator for your activities	GTimer
rich internet apps	Adobe's rich internet application builder	Apollo
rich internet apps	Find it locally					Yahoo Local
rich internet apps	The first real word processor for the web	Buzzword word procesor
rich internet apps	Thoughtful products that do just what you need 	37Signals
rich internet apps	Adobe's latest applications			applications
rich internet apps	Online/offline collaboration suite		Zimbra
CATEGORY		DESCRIPTION					SITE
services		On-demand platform for the enterprise		Salesforce
services		Freeing the means of production			Amazon Services
services		Pick, pack and ship by Amazon			Amazon Fulfillment
CATEGORY		DESCRIPTION						SITE
social networking	Social bookmarking					del.icio.us
social networking	Community opinions - ranked!				UnSpun
social networking	See upcoming events in your area, hook up with friends	Upcoming.org
social networking	Discover what's important, share your progress		43things
social networking	Design like you give a damn				Architecture for Humanity
social networking	Peer production news					Digg
social networking	Social networking site					Facebook
social networking	Free photo service on the web				Flickr
social networking	Social networking site that came before MySpace		Friendster
social networking	Interactive TV you can watch with your friends		Joost
social networking	Plugin to iTunes to share what you listen to 		Last.FM
social networking	Hook up with people in a personal-professional context	LinkedIn
social networking	MySpace							MySpace
social networking	Find great sites, videos, etc based on your interests	StumbleUpon
social networking	recommendations from real people			ThisNext
social networking	World's first multiplatform visual identity		WeeWorld
social networking	Reviews of restaurants, bars, doctors by real people	Yelp
social networking	YouTube 						YouTube
CATEGORY		DESCRIPTION						SITE
syndication		definition of RSS					syndication
syndication		The blogosphere as interpreted by Digg			the blogosphere
syndication		Media distribution and audience engagement for feeds	blog
syndication		Service to optimize blogs and feeds			RSS feeds
syndication		Website and SEO and ecommerce for retailers		NetConcepts
syndication		Example of tags and tag clouds				tags and tag clouds
syndication		Personal and professional blogging tools		SixApart
syndication		Search engine for blogs					blogs
CATEGORY		DESCRIPTION						SITE
targeting		Next gen personalization for web content/advertising 	mSpoke
targeting		Connecting marketers to qualified audiences		Revenue Science
CATEGORY		DESCRIPTION						SITE
user generated content	Free blogging by Google					Blogger
user generated content	Create a free home page with news, blogs and widgets	personalized home page
user generated content	From home videos to premium internet television		Veoh
user generated content	Encyclopedia by user contribution			WikiPedia

Social = Me First

·        People taking care of their own needs first and find something more

·        Network of people like themselves

·        our site .com

o       Asocial

o       Social component can’t be a tab on the site

§         Need to embed these abilities throughout site

Buddylist as the center of the universe

·        World that IM made

·        I am made greater by the sum of my connections

o       Value of the network is proportional to the # of cons made

Me, Mine and Market

Functional Domains and Socializing

·        Finding group that shares a passion

·        Create a marketplace for that passion

·        Passing an idea through network for advice

o       Opinion of the many or the few

§         Ex – amazon reviews

§         Ex – consult fashionista about best shoes

§         Ex – need perfect black dress for a party

·        Market is made for the recommender (commission?)

Social Commerce

·        Guard against people gaming the system or fraudulent recommendations

·        Ex – need to track time for project

o       Invite project mgr to review spreadsheet

o       Invoice based on spreadsheet

o       Allow project mgr to pay

Building Social Apps

·        Ecology of social interaction

·        Motifs

o       Profile

§         Make it rich, dynamic

ú         Facebook, flickr, twitter, jaiku

o       Networks

§         Conversation (blogs/forums)

§         Swarm intelligence

ú         Wisdom of the crowds (WOTC)

ú         Reputation: WOTC as applied to identity

ú         People’s prominence like google relative ranking

§         Can’t learn this stuff if you don’t do it

ú         Get on blog/tag/twitter/del.icio.us

o       Tags

§         Matter for social reasons

§         Words we use depend on our intentions

§         Let tags emerge naturally (don’t prebuild taxonomy)

§         Predefined tags are helpful to start

§         tag bridal images, allow more image MB

§         Give people more ways to participate

ú         Let people link to videos on youtube (embed tag)

·        explain in simple terms how to do this

o       Discovery

§         What is the motivator?

ú         Perfect dress, kayak, musical tastes

ú         Point on a contiuum

ú         People trying to discover themselves

·        Vatican website very successful

·        Through other people, they find out who they are

o       Groupings and Groups

§         Assemblage of people with similar interests

ú         Live in NY, but I identify w/Cinelerra

§         Motivation?

ú         To be hipper, happier?

§         Application

ú         Why are you building it?

ú         What needs are being met?

ú         Pull in people’s other networks

·        Via aim/buddylist/IM/chat/flickr/etc

o       Inexorable Power Laws

§         Influence

ú         Some people more popular than others

ú         People take advice from trusted authorities

ú         Frauds/gamers

·        Do not feed the trolls

o       Reputation and Swarmth

§         How to measure/reward?

§         10,000 hrs makes you an expert

§         swarm intelligence can be harnessed

·        Deep Design

o       Last.fm

§         Plugin to iTunes that notes what you listen to

§         SOCIAL: Introduces you to other people who listen to the same music, similar tastes

ú         Recommendations

ú         SOCIAL: journal entries on songs (tracking/links back)

·        Blog in a music domain

§         BAD: Site has groups, not groupings

o       Upcoming.org

§         SOCIAL: who is going to what event, friends going?

o       Facebook

§         Keeping you in contact with your friends

§         Pushes info to your RSS reader (twitter/jaiku)

§         Random friends..like a yearbook

§         BAD: does things by groups, not groupings

§         Share things to your friends

o       ThisNext.com

§         Social dimension of recommendations

§         Whole site about recommendations

ú         Livingstoneslounge (odd shaped cushions)

§         Participation primary

·        Cautionary Tales

o       Basecamp

§         No single logon

§         Can’t see all projects in one view

§         Can’t share among projects or projects among people

o       Outside.In

§         Hyperlocalized recommendations system

§         No people!

ú         Asocial..wrong!

§         Need people to interact w/others in their hood

ú         Where are the cool people?

§         Don’t race to market w/o social element

ú         Don’t fumble the launch

o       Blinksale

§         Put in an invoice and send to people

§         Doesn’t integrate payment part (middle paypal piece)

o       ITunes

§         No social element

§         No facebook like functions

ú         Tags, groupings, no way to find people

ú         No recommendations

·        Business Ideas/Areas for improvement

o       Calendars are hard..

o       No co-browsing apps

·        dion@hinchcliffeandco.com

Web2.0

·        Participation vs. publishing

·        Content produced on the edge

·        AJAX/user generated content/social software/syndication and svcs

·        “network apps that explicitly leverage network effects”

·        O’Reilly

o       R/W web

o       “harnessing collective intelligence”

·        peer production

o       ex – office 2.0/googlemaps/flickr/digg (peer production news)

o       programmableweb.com/housingmaps.com/zillo

o       YouTube: 65K videos uploaded per day

o       embed youtube video into toolkit and document instructions

Web2.0 Design Patterns

·        Long tail/add user value/network fx by default/Some rights reserved/perpetual beta/Cooperate, don’t control

o       People: SW that gets better as people use it

o       People: easy to use services

Network effect

·        Good/svc has ore value the more that other people use it

o       Ex – fwd email to five people and so on and so on

o       Reed’s Law: social networks provides the most value

·        The efforts of 20 programmers eclipsed cable TV viewership

Core Competencies of Web2.0

·        Better have scalable solutions

·        Have a unique dataset that people want

·        Long Tail as primary market (vast majority of market in tail)

·        People -> clients -> srvs/svcs (slsfrce/amzn) -> data (info cloud)

o       Barrier to data “truthiness

·        78% are rarely or never used

·        build SW to leverage network fx/rise of social architectures

·        intense two-way activity

·        USA Today lets users write on every page

o       Friends and family are there and adding knowledge

o       Using sites in new and different ways

·        57M – 100M blogs tracked (technorati)

Seven principles of Web2.0

·        Web as platform

o       Single global audience of 1B users

o       walled garden models (our site/itunes)

o       platform beats app most of time

§         open apis/widgets

·        Data as next “Intel Inside”

o       Value moving up the stack

§         Google value not in interface, but in results set

§         Info is the value, not the SW

§         Driven by open source/cheaper progrmg talent

o       Race is on to own data

§         Search/classifieds/product reviews/location

§         Established owners (google/craigslist/amazon)

§         Not owned (identity,calendaring,parental control data/social bookmarkin/)

o       Best way to establish and control a hard to replicate set of data:

§         “let your users do it for you”

ú         through friendly, ease, rich app

·        End of SW release cycle/perpetual beta

o       Your never finished

o       Not installed on a PC

o       Hypercompetitive, “just get it out there”

o       need to improve metrics (google analytics/wt tagging)

o       give people a feature they didn’t know they needed

o       you should be continually in sync w/user population

o       Pros

§         Direct two-way connection to your customers

§         Leverage net fx/viral user distrib/turn app into platform

·        Lightweight SW and biz models (Ruby/Flash/Django/Apollo)

o       Simplicity and stds

§         RSS/Ruby/declarative programming/blogs/wikis

§         More complex, the less people use it

§         how many people use planner versus pws?

§         make it simple, easy to understand and comply with

§         trends

ú         latest tools 10-20x more productive (django/rails)

ú         realtime codevelopment with users

ú         user profiles <-> bookmarks <-> friends

·        integrate google/twitter/flicker/aim users

o       Biz Models

§         Open platforms vs apps

§         People are on other sites most of the time

§         spread our site beyond its bounds “Bed Bath & Bound”

ú         be everywhere else on the web

·        APIs/widgets/syndication/badges

§         inventory vs stores (make clear on prod page?

§         Build on the shoulders of giants

ú         S3: reselling capacity (Second Life)

ú         Upload my vids to YouTube

§         out innovate the competition

·        SW above the level of a single device

o       Mobile one of fatest growing segments

o       Best online products are complex constellations of hw/sw devices

o       Rich ecosystem that we don’t necessary control but plug into

§         horizontal – open, cooperative

§         blogosphere

ú         DEVICES

ú         PLATFORMS

ú         AGGREG SITES

ú         Bloglines, myyahoo, googrdr, sonyrdr

ú         Pdas, mobile phones, cameras

ú         Net presence everywhere

ú         Google, technorati

ú          

ú         CAPTURE

ú          

ú         Agg/synd/search

ú         Synd, rss readers

ú         SERVICE -> DEVICE

 

·        Rich user experience (google maps)

o       Remove the page reload syndrome

o       Create AJAX versions of product pages?

o       Seemless visual experience

o       WPF/E presentation foundation everywhere

§         Sophisticated XML support

o       Flex

o       Integrate wikipedia entries

o       Challenges

§         Harder to develop, but excellent user response

§         Loss of pageviews/not crawlable, challenges w/SEO

ú         Ad/link propagation lost w/flex-flash

§         30% of your traffic comes from search engines

§         Dojo brings back crawlability

§         Yahoo interface library

§         need to choose correct programming model

·        Harness collective intelligence (turbotax)

o       SW that gets smarter more that people use it

o       Architecture of participation

o       user gen content/db of intentions

§         NYTimes “most popular” page

ú         our site “most popular” page

§         TurboTax: “80% of people are doing this..”

o       usercontributions<>intentions<>outcome

o       intentions: bookmarks, personal data, shared data, secret formula (google page rank)

§         deepening network effect the more you have

§         mass of data increases gravity of interaction

o       benefits

§         WOTC/collab/blind data sharing/community

·        Need to build architecture of participation

o       Cannot do it without the users

Summary

·        Data driven

·        Decentralized (open sw/apis)

·        Leverage users to add value

·        Platform, not applications

·        Focus on the long tail

·        Monetize (give away free at first)

·        Some form of collective intelligence

 

LongTail

·        Automated customer self-service

o       Adwords/ebay/netflix

·        Democratizes distribution and tools of production

o       Chris Anderson “The Long Tail”

o       Google: trillion dollar market cap next year primarily because of adwords

Web2.0 success stories

·        Opensourcesourceforge 145K projects

·        Wikipedia user contributions (Hawaiian for “quick”

·        Digg: peer production news

·        Social sites: facebook/myspace/flickr

·        Participatory web: blogosphere

Web2.0 Platforms

·        Blogs

o       Must have comments, harness collective intelligence

§         Adds info not thought of in first entry

§         Netscape.com opened up to comment

§         2003: 0, 2007: 60M

§         katrinalist: 50K survivor reports in first three days

§         wikis: open, safe tool

Big Companies Doing Web2.0?

·        XM radio, top20 on 20, station generated by user votes

·        GM: user generated campaign for new Tahoe

o       Increased awareness of tahoe, generated trust

o       our site: user generated video showing folks using the products they bought at our stores

§         can’t just “push” content at customers

·        UmbriaListens.com

·        opinions marketers cannot ignore

·        new mother’s blog

o       building a community

o       75% of people don’t believe marketing

o       92% trust word of mouth

§         discussion w/neighbor more important than ad

§         how to pick kryptonite lock with a pen (7M in 9days)

ú         350K replaced at 10M cost

Start Listening to Them!

·        Greeting card company started a sarchastic line of Valentines cards

·        Orange handled scissor company (GenY fem, NOT boomers)

·        BK CoqRoq: Slipknot sues them, GenY males dug it

Word of Mouth Strategies

·        Encourage communication

·        Let folks run with it

·        Potential to diffuse issues , create dialog

o       StonyField Farms successful blog

§         Sustainable agri, probiotics, healthy eating info

·        Work w/influential communities

o       What motivates them to email/post blog: recognition

·        Advocacy programs

o       Ceding control to customers, take good with bad

·        Transparency

o       Dialog has to be authentic, unlike mazda site w/fake 19yr old

Don’ts

·        Stealth marketing, shilling

·        Don’t go after people if they bad mouth you, do not feed the trolls

·        Dishonest word of mouth will always be exposed

Monitoring blogs is hard work

Customer Advocacy

·        Users can create and manage a brand image for you

o       What motivates them?

o       Who are the thought leaders? Identify & reach out to them

§         Contact, pull into new product design sessions?

o       Like a journalist..

Allistair Croll

Hooman Beheshti, Crescendo Networks

Mike Culver, Amazon Web Services

James Hamilton, Microsoft Windows Live

·        auto admin

·        dynamic load distribution (vm overhead for > 1000 svrs)

·        resource equilization

o       some apps i/o hot, some are cold

·        100% automation

o       restart/reboot/reimage/replace/MOVE ON!

o       Cheap

·        More small slices, less big

o       People costs dominate

o       Power scales

·        End of gold plated machine rom, commodity machine rooms coming

·        Application Networking

o       Making the network understand the app

·        Computing power, storage, message queuing

o       3 svcs that the DC provides

o       Sears was successful because of the railroad

·        Rise of commodity hardware

o       EC2: cheap linux boxes

o       Spin up svrs as you need them

·        Slashdot effect

o       Graceful degradation, overcapacity

o       More intelligence in the infrastructure

o       Load unrelated to demand (viruses)

§         Blows out instrumentation

·        SnapLogic/Yahoo Pipes

·        Apps that recognize when things slowing down

Mashing Up Business Value and Web2.0

Rod Smith, IBM

IBM team presenting

Remixability – apps that can be created by nonprogrammers

Long Tail – millions of markets of dozens of people

Mashups – atom/rss/xml/rest/ajax/json

·        Show the LOB the app

·        Empower the content developers (Kapow)

·        Turn on analytics in checkout

·        create apis to externalize data

·        great schools mashup

o       mls prices x zips x schools

·        QEDWiki: IBM smashup maker

·        mashup hub: search x tag cloud (list) x category

Business users want to see results w/o errors!

DowJones app mashes chart/quote/news/wiki via REST (took 15 hours)

·        By DUNS #, by subject

Situational Applications Environment (IBM internal)

·        UK traffic info on a map

Mashups

·        Dashboards

·        Copyright.com: share copyright info

·        Retailers – security policy not being under IT jurisdiction?

·        Portlet factory/google gadgets

Monday Keynote

Jeff Bezos, Amazon

·        SQS->Mech turk->S3->EC2

·        Queueing->AI->simple storage->elastic compute

·        Loosely coupled svcs & msg queue

·        SQS – monitors queue length, predicts load, add/reduce servers

·        Ex – blueorigin – 758GB/day served

o       Hockey stick only cost $300 that January

·        Web scale applications

o       Message/storage/compute (foundation and metering)

o       Google checkout: identity service

·        Amazon Fulfillment via web svc

o       10M feet of fulfillment space

o       1 cubic ft of storage/mo for 45cents

o       ship it, store it, pick it via APIs

o       programmable warehouse

o       unspun/43things/alexaholic/37signals/statsaholic

§         no api for alexa that’s was compute.com does

Kevin Lynch, Adobe Apollo

·        Web to desktop

·        Ebay on your desktop

·        Works offline as well as online, bridges both worlds

·        Salesforce.com

·        Buzzword word processor, Gtimer (time tracking for projects)

·        SPs: move from episodes to songs

Spock.com people search w/relevance/ranking, built on ruby on rails

webEx Connect: biz mashups/collaborative apps

Digg, Jotspot, SixApart

·        blogosphere of the influential

Eric Billingsley, eBay Research Labs

Asia has potential, but will take time

NA/Europe easily tapped potential

Africa: cash card load up phone in village, village calls, phone card=money

·        Banks want a part of that

China

·        80% of transactions happen w/in a city

·        People met to exchange the money

·        Now, 70% are trusted

Ebay boxes: same size box is shipped everywhere for same rate

Fine grained tracking/analytics

·        Impt to show what improved/degraded

·        Yahoo Local

Web 2.0 Mashup

New model allows users access to value via open apis/platforms

New market, no hosting required

Pay per feature or revenue share

Ex – baseball card collector chooses to expose inventory to people

·        Uses external services for storage, apis, group mgmt to secure data

Ex – skype plugins

·        Can we integrate w/Skype or eBay apis?

Ex – eBay building an ecosystem of trust..that is their business

·        Own api talking to eBay api to get eBay data (sell/buy ratings)

Idea: “request for feature” in the Live help on our site

 

Zimki for $20,000, kapow, coghead, Apollo

Swivel

·        Converter of public information, release info & make searchable

·        OECD funding swivel

·        Share data, comment on data, can load private data

TellMe: mobile to web via voice

·        Voice portal: dial > say what you want > “stocks” > get it

·        Ringtones/reviews

RSS feeds on Google personalized home page

architectureforhumanity.org

·        crisis housing: not linear

o       community, govt organizations, outreach groups

o       1B lack water, 2.5B lack sanitation

·        community design

o       the victims should be part of the design process

o       WOTC, long tail, ideal for Web2.0

§         Diverse objects, CAD, jpegs

§         Collaborative process (74K members)

ú         Calendaring, compliance tracking (bldg codes in India)

ú         Creative commons

§         better ideas through a r/w, writeable web

§         openarchitecturenetwork.org

ú         drupal content mgmt

ú         500 projects

·        Result

o       Browse, vote, contribute, innovate, collaborate

o       Goal to get people out of tents to permanent housing

o       Reestablish communities in the face of deprivation

Bill Tancer, Hitwise

primary research, monitor 25M browsers

668% growth in web2.0 , participatory web sites

·        wikipedia vs Encarta (Encarta growth flat from 04 on, WP logarithmic)

·        flickr vs kodakgallery

participators vs viewers

·        participators

o       .16 youtube, .2 flickr, 4.6 on wikipedia

o       older people editing on WP

§         young share, old build and influence

§         younger people actually underrepresented on youtube

·        1-9-90 rule

o       1% create, 9% share, 90% consume

hyperadoption curve

·        youtube went mainstream in six weeks!

·        Claritas segments for adopters

o       Money&brains, young digerati, bohemian mix

o       Yelp, stumbleupon, veoh, wee world

Dave Sifry, Technorati

State of the Live Web

·        120K blogs being created/mo

·        posting volume increasing (18/sec, 58K/hr)

·        # active blogs growing, but growth slowing

·        22% of top linked sites in google are blogs (12% six mo ago)

·        .92 correlation between linking and traffic (more links/more traffic)

·        authority of bloggers

o       post frequently (2x/day)

o       stay at it (1-2 years)

o       88% of Top100 is different that last year, a meritocracy

·        language

o       37% are in Japanese (Korean/French/chinese undercounted)

o       33 % in English, #10 is farsi

·        time of day

o       in english, people post all day

o       in pure bred societies, people posting all day, mostly at night

·        tagging

o       237M tags in technorati, 14M/mo, 37% of posts tagged

o       exploding..it is the new organizing principal of the web

Dr. Eric Schwartz, Google

Advertising about relevance

More targeted, faster, easier for publishers

performix

advertising is a trillion dollar biz, online is 1%

must do blog entry on ec2/s3

design your site from the bottom up for mobile

·        data portability and transparency

·        scaleable

Modular web parts on their blogs/profiles

·        Atomization of content

·        Smaller and more generalized

·        Do it yourself trend, Web as parts/copy and paste

Jakob’s law – users spend most of their time on other websites

·        Js snips, flas, wpf/e

·        Open platforms instead of stand alone apps

·        Self-distributing ecosystems

·        Open APIs (being everywhere else on the web)

·        Build on shoulder of giants

·        Automated mass servicing of the Long Tail

·        Second Life uses S3

Widgets

·        Small apps or bits of functionality that can be embedded on the web (Ajax or Flash)

·        Often connect back to originating server (life from site that made them)

Badges

·        YouTube (displays of content pulled under the covers from other sites

Gadgets

·        More formal widget models from google and Microsoft

·        Content and Functionality aggregated and dynamically embedded in a web page

·        Ease of consumption and distribution (YouTube)

·        Single line javascript includes (Google Maps)

·        Object/embed tags for flash

Business Model

·        Have a biz model baked deeply into web app

·        Self-distributable widgets triggering network effects

·        Users do the work of broadening your products distribution

o       2 friends tell 2 friends tell 2 friends, etc

Uses of Widgets/Badges

·        Consumers and end-users

·        Moving content and functionality they want to where they need it

·        Building simple dashboards and applications

Examples of widgets

·        google docs & spreadsheets “Add to your webpage”

·        Google Gadgets for your Webpage (Gadgets!)

·        Microsoft Live Gallery

·        WidgetBox.com!  w/bunch of categories

·        Blidgetblog widget

·        Self-service

·        My Space widgets

·        YouTube video badge

o       viral, incredibly obvious as to what needs to be done

o       drives user growth, video views and traffic

o       “Share” button to leverage network fx

o       URL/embed code

·        Google AdWords widget

o       Most successful widget in history that drives most of Googles revenue (Long Tail)

Key aspects

·        Good user incentive/extremely easy to use/strong viral feedback loop

·        Google reaching 1Trillion in market cap next year

Business case

·        Get your content on millions of other pages instead of just your own

·        Let users broaden your distribution globally, 24/365 for virtually no cost

o       Will leave the majority of the value of your online products and services untapped

o       Let other businesses build on top of that

Design considerations

·        Cost—effective scalability/reliability/exploitation by others/global reach

·        Security – cross domain issues, sharing of personal data

·        Intellectual property issues

o       Do you have license to redistribute the content you have?

§         Can others violate the IP protections?

§         Ease of consumption/use prime!!

§         Leveraging network FX

End User Motivation

·        People only embrace it if it has value to them

·        Key to enabling mashups (programmableweb.com)

·        Wire them together, widgets are the raw ingredients

Mashups

·        Housingmaps.com/chicagocrime.org

·        Removing the developer from the equation

Recommendations

·        Small pieces, loosely joined

·        Simplicity and extreme loose coupling

·        Reuse the web, can’t afford to do it yourself

·        SLAs which get much more interesting in a highly composite world

·        Still easier and cheaper than creating your own services

·        Users create them themselves

Joshua Schacterdel.icio.us

Biz Stone – twitter, blogger

Stewart Butterfield – founder of Ludicorp

Users want to help/want to make your service better

How to get them started ?

·        Product or community first?  Have your phone number available on the website

·        Product itself was the marketing

·        Flickr has open forum on it

·        eBay get too big to have an open space

·        Can’t build something without being in constant communication with the customer

·        if you love it and you’re a user, that’s a good sign

·        have users be beta testers or find spelling errors

·        we need to move faster and will make mistakes

Motivators

·        recognition and acknowledgement are motivators

·        comments back social activity

·        direct monetary compensation

·        altruistic folks who just wanna help

·        dogster/catster – no place else on the web that does that

Steps to open source/harness the mass of folks?

·        Api’s help – point people in the right direction

·        Limitations in mysql

·        Tag/sort things/reviews-stars

·        Wiki better than forum

·        Have you hired within user community?

o       Yes.  Post links re: we need help

Avi Bryant, Seaside

Adrian Holovaty, Django

Jeremy Kemper, Ruby on rails

Django

·        Does mundane stuff

·        Mvc

·        Obj relational mapper in python

·        Template system

·        View/controller for biz logic

·        Auto admin interface

·        Runs validation/create db models (ruby doesn’t do that)

·        Suited to websites

·        Developed by people who use it

·        Don’t have to use it with a db (wikibooks/wikiprint doesn’t use db)

Seaside

·        Inspired by WebObjects/Tapestry

·        Web framework for smalltalks

·        Html should be domain of developer

·        CSS should be domain of designer

·        Meaningful urls, state, no templates

·        Built for web apps, not websites

·        Doesn’t have any support for persistentce (relational/object db)

Rails

·        Mvc, declarations of how things work together/associate

·        Controller how urls are laid out

·        37signals created it

·        not huge # of features, but it does it very well

Developer & designer in these app frameworks

·        start with mockups

·        workflow between the two: CSS

·        CSSzengarden  .. one template can look totally different

·        Inheritance/refactoring/template language that is not fully abstracted

·        What is sweet spot for framework    

Web app vs web site

·        Devildb (webapp)

·        “desktop-ish” rich application, URL doesn’t matter

·        website – dynamic site don’t have to manually created separate pages

Environment for framework

·       Hypertext still matters

Rails: scriptaculous, not js agnostic

Seaside: affinity, shared everything, no db, scriptaculous, not agnostic

Django: shared nothing, db

·        Js agnostic

Coghead: An Intro to Do-it-yourself Web Applications

Greg Olsen, Coghead

Author mode/end user mode/data containers/bundles/automatic line item rel

Action editor/process modeler

Drag n drop

Free for individual, $50/mo for multiuser w/limit on total records

Use any data in record to call out to any other app

·        Skype, google maps

·        Mashup opens separate window

Jeff Weiner, Yahoo

Networked individualism

·        Tap into people’s stream of consciousness

·        Flickr, facebook news reader

·        Network/email/media/search

o       Connect the dots to create value

Panama

·        New search optimization program

Pipes, newspaper consortium

·        Nbc, fox, Comcast, myspace, Viacom

·        Unannounced video product

Get the strategy right, build organically, do what tactically makes sense

Rich Skrenta, Topix

Craigslist destroyed newspaper classified market

Added local city forums with user generated content

·        Went from 5M visits/2.3 pvs to 10M visits/20pvs

·        Ex – tornadoes in Caruthersville, mo

Web 2.0 in the Enterprise (panel)

Satishzimbra (mashup builder)

Matthew – google enterprise

Ross – socialtext

User choice, collaboration, ktol to innovation

Apps moving from desktop to web, richness doesn’t diminish

Shouldn’t have to patch 25K desktops for an outlook vulnerability

how will it impact the enterprise?

·        Reduce email, reduce searches for corp info

·        Transparency, those who hoard info are punished

·        Collaboration instead of the lone knowledge worker

People who are going to goof off will goof off

Take away the water cooler, people will just get thirsty

Move from MS office?

·        Socialpoint – share point & social networking

·        Moveable type (blogs), rss news feeds augment existing solutions

o       Implement collaborative

o       Cloudbased apps for mobile users

Don’t have to move data outside the firewall (Joe from P&G)

Working offline apps

Give people lots of options

Mashups

·        Shared control to create value (users should be able to develop)

Dirk-Willem van Gulik, Joost

Build overlays via html and js and shared by anyone

Four Hour Work Week

Timothy Ferriss, The Four-Hour Work Week

Selective ignorance, low info diet

·        Batching set tasks at specific times

o       Check email 2x day, critical few/trivial many

·        80/20 rule: 20% of the people take up 80% of my time

o       least productive/highest maintenance

o       fire them or put them on autopilot

·        outsource your life: db creation/list mgmt

o       getfriday.com/elance.com

Oren Michels, Mashery

Stefan Andreasen, Kapow

Adam Gross, Salesforce.com

Compete.com (like Alexa)..domaintools.com has compete.com rank

mgmt of api

·        security and access control

·        biz  rules enforcement

·        distribution and scalability

·        report and metrics

Mashery: immediate, secure deployment

·        No upfront setup costs

·        90% savings over inhouse first year

Kapow

RIA -> content -> DIY apps (scripting renaissance)

Long tail revenue: adwords

Long tail within the company: dept’l/decentralized apps

·        Small stuff like cut/paste w/in excel

·        “5000 apps and no API”/loss of access to data

mashups: ad hoc web access to web based apps via std api

RoboMaker

·        Merck: grab news feed from site, deploy as RSS feed

·        Yahoo: make REST svc of finance.yahoo

o       Pull into excel that will auto update..NICE

SalesForce

·        Process more soap/xml than html

·        Developer.salesforce.com

programmableweb.com/mashable.com

LOB needs to create these themselves

How much of our traffic is bots?

FF plugin to fake out WT

Don Loeb, feedburner donl@feedburner.com

Bill Flitter, pheedo.com

Stephen Spencer, netconcepts.com

·        his blog powered by wordpress

Grow > Analyze > Syndicate > Market

RSS feed for latest content/product updates

·        have url embedded in feed to get straight to site

·        emails content to a friend

·        write review/leave comment/ask question

o       click comments and join the conversation!”

·        make ads more social

·        rss feed for every category to be context specific (rel articles/case studies)

Optimizing Feeds

·        Full text

·        More than one feed for a blog, divide by category

·        Tags/tag clouds/tag pages

·        Title tags need to be keyword rich

·        Related tags

·        Personal Blogs

o       Need to be transparent, genuine, honest

o       Webmaster’s corner blog?

o       Product development suggestions from customers

·        All about contributing and being part of the community

·        On the email opt-out, “subscribe to feed” option

·        recentcy, not frequency, people want fresh content

·        baby blog

·        explain how to add our feed to mygoogle/myyahoo pages

·        nettubes/mspoke/netvibes/pingshot

·        be your own best user

·        web bug inside feed to track the user hits

o       is content being shared or fwd’d?

o       plugin to insert comments box to feed reader

§         don’t have to pull up a browser this way

·        how many of our customers are commenting/saving to delicious?

·        How many people are reading feeds versus coming to the site?

·        Don’t call it RSS!

·        Product testing by syndicating the price (separate URLs needed?)

·        News alerts/FAQs/clearance items/unadvertised web only deals

·        subscribe to each product?

·        Show customers good experiences that other customers have had (like on bednet)

·        let them come back and comment

Bill Grossman, Revenuescience.com

User has a page on facebook, watches videos on utube, got his pics on flickr

Consumer attention by percent of time

·        Email 22

·        IM 20

·        Voice 2

·        Browsing 45

·        Chat 10

·        Search 5

Ad spending on search is 60% of online ad spends

Can’t force people to search

Tracks thru 3000 diff sites/portals

Context of person, not page

Interest/intent funnel diff than purchase funnel

Segmenting/qualifying peoplel based on their actions

·        Searches you’ve made

·        Product interests

·        Geography

·        Keyword phrases

·        Navigation/articles read

How works

·        User navs site

·        Create realtime segment

·        Ad calls consider customer’s segment id

·        Ex – Washington Post

o       Person visits auto section

§         Moves to SUV

ú         Moves to 2007 SUVs

·        Show appropriate ad, garner interest, purchase!

·        Moving from brand awareness > msg assoc > purchase consider’n

Don’t break the established trust of our customers

Successes

·        33% conversion rates

·        40% reduction in CPA cost compared to search mktg

·        brand awareness lift

Lenz, Cisco

Joe, Proctor & Gamble

Ross Mayfield, Socialtext

People learning how to write on web pages

Unlock the wisdom and insight of staff

Replace relevancy search results w/consumer 2.0 tools

Consider motivations of different people and the network effect

David Meyer, BEA

Find experts based on what info they look for/what people implicitly do

·        Usage analytics

Transparency/relevancy of info/content and context

Social bookmarking w/in an org

IRC is the sleeper hit

Collaborative experience lacking in the org

Move my videos to utube

Kip Voytek, R/GA Interactive

Persuasion momentum..not a cattle shoot to a purchase

Volvo on a treo

Kicksfinder.com/amaztype.tha.jp/mobmojo.com (rate books visually)